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1. Order Processing

We process orders Monday through Friday (excluding holidays). Orders are typically processed within 1–3 business days of purchase. You will receive a confirmation email once your order has been placed and a second email with tracking information once your order has shipped.

Note: During high-demand periods, processing times may be slightly extended.

2. Shipping Methods & Delivery Times

We offer the following shipping options:

Shipping Method Estimated Delivery Time Availability
Standard Shipping 5–10 business days U.S. & International
Expedited Shipping 2–5 business days U.S. only
International Shipping 7–21 business days Select countries

Note: Delivery times are estimates and begin from the date of shipping, not the order date.

3. Shipping Rates

Shipping costs are calculated at checkout based on your location, selected shipping method, and order weight/size. Free shipping promotions, if available, will be clearly indicated on our website.

4. International Shipping

We ship to many international destinations. Please note:

  • Customs, duties, and taxes may apply and are the responsibility of the customer.

  • Delivery times may vary based on your country’s customs process.

  • Some countries may experience shipping delays due to local regulations or logistics issues.

5. Tracking Your Order

Once your order is shipped, you’ll receive an email with a tracking number. You can use this number to track your shipment via the carrier's website.

If you did not receive a tracking email, please contact us at zyntorllc@gmail.com with your order number.

6. Delays & Issues

We are not responsible for delays caused by:

  • Carrier errors

  • Weather conditions

  • Incorrect shipping addresses provided by the customer

  • Customs processing (for international orders)

If your order is delayed beyond the estimated time frame, please reach out to us so we can assist.

7. Lost or Stolen Packages

Zyntorr is not liable for packages marked as delivered but not received. Please:

  1. Check with neighbors or building managers.

  2. Wait 24–48 hours in case of carrier delays.

  3. Contact the carrier directly.

If the issue persists, reach out to us and we will do our best to assist.

8. Address Changes

If you need to update your shipping address after placing an order, please contact us within 12 hours of placing your order. Once an order has been processed or shipped, we cannot guarantee changes can be made.

9. Contact Us

For shipping-related questions or support, contact us at:

Zyntorr LLC
30 N Gould St #54357
Sheridan, WY 82801
📧 zyntorllc@gmail.com

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